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Thank you for visiting AttuneFoods.com. We care about your privacy. This privacy policy gives you information on how AttuneFoods.com uses personal information collected at this web site. We request that you read this privacy policy before submitting your personal information on this site. By using this site, you are accepting the practices explained in our privacy policy.
Scope
This privacy policy offers the complete details of Attune Foods privacy policy that applies to information collected through our website. This policy does not apply to information collected offline.
What information do we collect?
AttuneFoods.com may collect personal information such as name, mailing address, e-mail addresses, birth date, phone number, credit card information, product preferences, and demographic information when you make an online order, participate in a survey, register for our newsletter, send an email, or participate in any promotional activity.
This information is collected when voluntarily submitted by visitors to help fulfill a specific offer or request. If you choose not to provide this information, certain personalized features of the web site may not be available to you. You may, however, access most of our site without providing any personal information.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
We may combine personal information collected from you with information from other AttuneFoods.com services or third parties to provide a better user experience, including customizing content for you.
What information do we collect when you purchase on our site?
Attune will collect personal information, including your name, billing and credit card information, mailing address, e-mail address and telephone number, which is necessary to fulfill orders for products. Attune will also share aggregate information internally about transactions by Attune customers and statistical data on orders placed. Attune may also use third-party order fulfillment services to process and fulfill orders made on the site. Your personal information will only be provided to these third parties to process your order or fulfill your requests and we require that these companies agree to maintain the confidentiality of your information.
How do we use your information?
Providing personal information is up to you, our visitor. We may use the information we collect from you in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
As is customary in many businesses, we may purchase and use opt-in e-mail lists to contact potential customers. We will honor opt-out requests and ask those providing lists to give us assurances that e-mail contact information is provided only for those consumers who have expressed a desire to receive offers and information by e-mail. Personal information is used solely by us, and our affiliates, agents or business partners who help make this site and its content and the products and services at this site, available to you in order to respond to your requests (like fulfilling online shopping orders), and to better serve you, consistent with this policy. We do not sell our mailing lists to anyone.
If you provide information such as comments regarding our products and services or a photograph, we have the right to use this information in any manner and for any purpose without obligation to you.
We do reserve the right to use or disclose any information you provide to protect our site, our property (including our intellectual property), or the safety or property of third parties; to investigate illegal activity, fraud or threats; and/or to cooperate with legal authorities or orders. We will also transfer information about you if we are acquired or merged with a third party but will notify you in advance.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Only authorized Attune Foods employees and agents have special access rights to this information. Attune may work with third parties as our agents to make this site and its contents available to you, to fulfill orders and requests, to provide technical assistance, to manage the site, or to help administer its promotional programs. These individuals are required to keep the information confidential.
Do we use "cookies"?
Yes, we use cookie technology to enhance your online experience and learn about how you use our services in order to improve their quality. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include attunefoods.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We may share your information when we choose to run any joint promotion with any other company or organization. And we may provide a link to that company's privacy policy.
We may also share your information if we are required to comply with laws, or if in our good faith judgment, such action is reasonable necessary to comply with legal process, to respond to any claims, or to protect the rights of Attune Foods, its customers, and the public.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
We have an update information feature that allows you to access (via password) the registration information you submitted to the site, for review/update and opt out purposes.
Do we offer third party links?
The Attune site may offer links to other sites. We provide these links for your convenience. This Privacy Policy does not cover these other sites. You should always check the privacy policy of any linked site to understand their information collection practices, including how they may use cookies. Attune shall not be responsible for the content or information collection policies of sites operated by other companies. If you visit another site, we recommend that you review their privacy policies and terms and conditions.
Is information collected from "Share with a Friend"?
If you send a friend an email from this site, the referral information you provide is used on a one-time basis to facilitate the communication and is not further retained by AttuneFoods.com.
Children's privacy policy
We have no intention of collecting information from children at this web site.
Changes to this policy
Please note that AttuneFoods.com reserves the right to make changes to this policy at any time, as well as make changes to the site information, features, and promotions. Any such changes will be posted on the site. Please check the policy periodically for changes. The continued use of the Attune site following the posting of changes to this Privacy Policy will mean you accept those changes.
This policy was last updated on September 15, 2006.
Terms and conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Contact Us
If you have questions about this policy you may email or contact us at:
Attune Foods, Inc.
535 Pacific Avenue, 3rd Floor
San Francisco, CA 94133
contactus@AttuneFoods.com
(800) 641 4508
